Auriga

Program Selection

Three formats with varying depth: a basic module, a practical seminar, and a full course with CRM/ERP integration. Each includes working materials and case studies from real facilities.

Not sure which format suits your team?

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Format 01

Basic Module

Two days on the fundamentals of operational management: OPEX structure, contract control, and regulatory requirements. Suitable for novice managers.

Format 02

Practical Seminar

A three-day intensive on CAPEX planning: budget prioritization, payback calculations, and KPI formulation for contractors. Work with real figures.

Format 03

Full Course CRM/ERP

A four-week program for implementing automation: system selection, data migration, process documentation, and team retraining. The result — transparent reporting and reduced decision-making time.

Format 04

Corporate Workshop

An adapted session based on your facility data: audit of existing costs, identification of typical errors, and an action plan for the next quarter.

How our approach affects operational management

Results visible in budgets and processes

Focus on practical results, not theory

Each course is built on real management scenarios: OPEX reduction, CAPEX planning, and CRM/ERP integration. Participants work with data from their own facilities and return with a concrete plan.

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Definitions and Terms

Before you register for the course, please review the definitions and terms below, which define the scope and expected outcomes of the training programs.

What the training program covers

The courses focus on the practical aspects of operations management and budget planning — structuring CAPEX/OPEX, optimizing operational costs, and working with government inspections. The theoretical material is based on real cases in commercial real estate management.

Who it is intended for

The program is designed for managers responsible for facility operations, contractor KPIs, and the implementation of CRM/ERP systems. Participants do not need prior financial education, but a basic understanding of operational processes is recommended.

What the course does not cover

The program does not address real estate purchase and sale transactions, investment proposals, or guarantees of financial profit. The focus is solely on improving management processes and cost control mechanisms.

Participation terms

Training is conducted in the format of group sessions and practical exercises. Access to materials is granted after registration is confirmed. Attendance at lessons is required to receive a certificate.

Limitation of liability

The course materials serve as a general guide and do not replace legal or financial consultation for a specific facility. Participants are responsible for adapting the knowledge gained to the context of their own organization.

Capabilities for Managers

Practical tools for controlling operating costs and budget planning in commercial real estate management.

OPEX Optimization Analysis of operating costs and a reduction plan based on specific property data.
CAPEX Planning Prioritization of capital expenditures considering the building's life cycle and investor requirements.
CRM/ERP Integration System configuration for automating requests, contracts, and financial accounting.
Contractor KPIs Development of work efficiency metrics and monthly monitoring procedures.
State Inspections Preparation of documentation and compliance of processes with current regulations.